Стоматологическая клиника «Lara Smile»

I would like to speak to the owner…

I would like to speak to the owner before I leave a review, because I’ve loved this place and was treated well, but my second visit was a nightmare and I’d like the owner to know!

No aftercare.. lack of patient care

My horror of an experience started in December 2023.. My long term use of anti epileptic drugs had unfortunately affected the bone in my mouth and I needed a sinus lift and 4 implants.. Due to affordability, I decided to save my teeth and have the treatment abroad.. On the first visit in December 2023, staff were excellent and although the Surgeon didn’t speak any English, other staff members interpreted. I was told that they could book me in in a couple of days for the surgery and i agreed.. Although I was extremely nervous, I knew that I had to have some bone into the areas where it was very thin..I had to save my teeth! The sinus lift surgery lasted over 2 hours… and I went back to my hotel with my family .. I was in agony and was given some tablets and I vomited as soon as I got into their car back to the hotel. A few days later I returned to have the screws fitted and implants ordered… this would take a few months to heal they told me, and i would need to return a few months later..I made them aware that I had no sensation in the right side of my chin, lower lip and cheek.. they advised that it was normal and the sensation would return after healing… I went back in October 2024 after 9 months, to have the implants put in.. I made them aware that I still have no sensation and I’m salivating when I’m talking and am not aware.. when i eat my kids were telling me that there was food around my mouth and my chin is always wet! I felt so embarrassed as I clearly felt something was wrong! None of the original staff were there anymore and I didn’t feel that the new staff were very professional..they weren’t even in uniform apart from the Dentists.. The dentist who performed my surgery was the owner and he agreed that although I don’t have full sensation to my right cheek, lip and chin, I needed more time.. I truly believe he had severed my nerves.. I was in so much pain and was. constantly getting mouth infections and headaches..I had several causes of antibiotics in the UK! I came back to the UK again and visited my own dentist who told be that it will cost thousands to correct the surgery.. the teeth also are ill fitting and the little ‘dip’ at the back of the implants just collects food which is impossible to remove!! I have now a broken tooth next to where the sinus lift was carried out.. I am almost 2 years down the line and I have no sensation on the right side.. in constant pain and I cannot eat properly.. Knowing that I had these issues after the surgery, just a message asking how I was would have been appreciated..in stead they were far too busy filing their nails, doing their make up and pouting!! An absolutely appalling clinic and I believe that the surgeon has 5 more!! He actually spat in the sink right infront of me and used to walk in with his scrubs on from another clinic!! I’m aware that everyone will do their own research in choosing the right dentist, but please find someone in the UK if you can afford it.. I have had 2 visits and taken my family with me and not saved a dime!! I’m now going back to my own dentist in the UK to ask for a hospital referral. I’m so frightened to death and have accepted that this was my fate and my stuttering, slurry speech, and constant pain and half a ‘ dead’ face is down to something going severely wrong!! All this to save my teeth.. not for vanity, but the hope that I will be able to have enough bone to have dentures when I’m older.. I now know that this will never happen!! Please, please think twice before going abroad for surgery and had I known that the aftercare would be so appalling, I would never have taken this step…🥲💔 All the very best to you all.. take care.. I have taken so long to write the review due to praying that this ordeal will end.. I now know that this is permanent damage and I have a duty of care to warn others…🙏🏼

I had 2 very loose front teeth

I had 2 very loose front teeth and a huge gap in my front gum. I decided to go to a dental clinic In Turkey to get this fixed. After researching continuous I made 2 lists of clinics. I had a list of well mentioned clinics and a list of not so well. I decided to use my not so well mentioned clinic list . After to and fro I picked out 3 clinics that stood out to me Larasmile Antalya was top of my list so it was number 1 I messaged Eminie got some information then sent pics and she was able to set me a treatment plan which sounded all good. Then I went to 2nd on my list and same a treatment plan all sounded good so I found it hard to make my mind up. After reading over and over again I decided 2nd on my list was a bit over the top so stuck with larasmile. I arrived at the airport to be met by a lovely driver who took my friend and I to The Lauren family hotel Emine had a hard job because even choosing a hotel to suit me was difficult. We were given the key to our room thought at first I dont like this but after breakfast sitting by the pool we knew it was going to be ok very friendly staff relaxing hotel and a good atmosphere for why we were there We got picked up and taken to the clinic nothing to what I expected. I was blown away with the lovely brand new clinic very big and relaxed atmosphere with the most pleasant friendly staff. I met the dentist Eda and she went through my xrays and made a start on my treatment. It truly was a well worth experience and I would definitely recommend Larasmile. They are honest and trustworthy. Thank you so much Larasmile.